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Delivery Policy

Spend $120 in a single order and get free delivery. Otherwise, a flat delivery fee of $12 applies.  

Orders which do not include frozen or temperature sensitive items: 
You will receive them usually between 3-5 working days after receipt of your order. Delivery hours are between 8am-11pm. Sorry, our delivery service provider for this service does not allow us to dictate more specific timings. 

Orders which include frozen and temperature sensitive items: 
We deliver once a week, every Wednesday between 3pm to 6pm.Place your order by Sunday 2359h in order to get it by the following Wednesday.   

Orders which include Pre-order items:
Pre-order items are usually seasonal items and are temperature sensitive. We try to get them off the farm at the best time and deliver to you in the shortest time. As such, an order which includes both pre-order items and non pre-order items will be delivered in a single delivery when the pre-order items arrive in Singapore and are ready to ship. Delivery will be on a weekday, between 3pm to 6pm. We will notify you in advance prior to the delivery.    

Please read the above before placing an order and be sure that someone is around to receive the orders that you have placed. Our delivery team will leave your order outside your door if not one is in. Please retrieve your items as soon as possible. Please note that in such cases, you accept all liability and risks of possible loss, theft, and damage to the unattended delivery. 
  
Any requests for changes in the delivery address/date/time of deliver after the submission of your order may incur an administrative charge of $12. We reserve the right to cancel your order without any refund if you do not wish to bear the administrative charge.

Buildings without a passenger lift
Given the weight of some of the orders, and concern for the health of our delivery team, we do not deliver to any places situated from 5th floor and higher in buildings without lift. We ask for and appreciate your understanding in this matter.